HDFC BANK ATM
HDFC BANK ATM WITHDRAWL - NO CASH DISBURSEMENT

I am a bonafide customer of HDFC Bank Ltd. having my Salary A/C (No. 00081140009974) with Stephen House Branch, 4, B.B.D.Bag East, Kolkata 700001 and my ATM Debit Card NO. is 4386 2425 0372 7848. Today i.e., on 02.10.2011 (Sunday) I went to withdraw cash from the ATM at Jadavpur (opposite to Jadavpur University) which is an adjacent ATM to the HDFC Bank Ltd's Jadavpur Branch. After giving command to the ATM to withdrwaw Rs.10000/- (Rupees Ten thousan only) I could not get the cash as the machine did not disburse the same but I got the withdrawl slip from the machine which showed the balance in my a/c post withdrawl and also shows that Rs.10000/- is withdrwan. The details of the ATM Transaction Record is as: JADAVPUR BRANCH 02/10 12:48 E1ACKK04 7848-001 and the S.NO. TRAN. RECORD NO. 4454, WITHDRAWL Rs.10000.00 FR 00081140009974. However, I did not receive the cash even after waiting for some time although the ATM transaction got completed. Immediately I've contacted HDFC Bank Phone Banking 03361606161 and registered a complaint regarding the incident to one Ms. Arpita who was line and the complaint number given by her is KOLC1011002286. She also told that it is a system failure due to Puja rush withdrawls and the said amount will be credited back in my a/c after two to three days prefereably next Monday. I would therefore the concerned to acknowledge the complain and take further necessary action so that the sum of Rs.10000/- gets credited to my salary a/c without further delay. Regards, GAUTAM MUKHOPADHYAY, Mobile : 09830300776, Kolkata, WEST BENGAL, INDIA

Company: HDFC BANK ATM
Country: India
State: West Bengal
City: South 24 Parganas

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