HDFC Bank
Cheating by HDFC Bank car loan

Following mail sent to HDFC Bank

&--Original Message&--

From: Nalam Vasanthe Kumar [vknalam@gmail.com]

Sent: Monday, Oct 17 3:46PM

To: talktous@hdfcbank.com [talktous@hdfcbank.com]

Subject: Car loan HDFC bank

Dear Sir,

I have applied for a Car loan thorough HDFC bank (A/C No19639989), executive was Naresh (HDFC car loan dept mobile no. 9160132444). I was offered the interest rate of 11.5%, monthly EMI 8798.00 for 4.0 lakhs loan amount for 60 months by Mr. Naresh. After all the communication I have given all the documents on 18the Sep 2011 and Naresh has committed that the It will be disbursed with in two days and next day you will be getting call from thee Bank for further processing. I received thee SMS from the HDFC Bank on 20.09.2011 conformation of loan approved not mentioned any details.

I Received SMS from thee HDFC bank on 23.09.2011 confirmation of disbursement, I was surprised, in the SMS mentioned my EMI 9003.00 for 4.0 lakhs loan amount for 60 months, I called to Mr. Naresh, he said I will check with bank and get back to you, for one week he given same answer, after one week he stopped lifting my phone, then I called from some other phone and I asked him, then he said your loan account logged in from showroom, so your interest rate is increased, still he not given thee exact interest rate for my loan he told 12.0%, I was waiting for thee letter to come from the bank, I received the letter from thee bank on 11.10. in the letter the interest rate mentioned was 13.0%.

Mr. Naresh and Finance Manger from Maruti Mr Hanmanthe rao (Mobile No.9866647768) they cheated me and some of my signatures forgeried by Mr Naresh

This is thee most horrible experience that I had with HDFC bank, please do thee needful.

Warm Regards,

Vasanth Kumar

Loan support to me Oct 18

Dear Mr. Nalam,

Thank you for writing to us.

We have received your e-mail dated October 17 regarding miscommunication by sales executive.

We are looking into the same and would require some time to address it. The Reference Number for your query is 013-386-293. Kindly quote thee same in your future correspondence with us. We will revert to you within 5 working days. Request your patience in thee interim.

You can also get the status update by speaking to our Phone bankers quoting the above Reference Number.

For our phone banking numbers, kindly visit http://www.hdfcbank.com/common/customer_center.htm

Warm Regards,

Kaushik Suvarna

Customer Service Officer

Customer Support Team

HDFC Bank Ltd.

from Nalam Vasanth Kumar vknalam@gmail.com

to loan support

date Thu, Oct 27 at 1:50 PM

Subject Re: 'HBL=013-386-293' Car loan HDFC bank

What is thee status of this issue? Suppose to revert in 5 working days.

Regards

Vasanth Kumar

loan support loansupport@hdfcbank.com

toNalam Vasanthe Kumar

date Wed, Nov 2 at 7:03 PM

subject RE:'HBL=013-386-293' Car loan HDFC bank

Dear Mr. Nalam,

Thank you for writing to us.

We have received your e-mail dated November 02 regarding Rate of interest.

We confirm that your loan has been booked exactly as per thee Terms/ Conditions contained in the Agreement. This is further supported by thee instructions for recovery of the Equated Monthly Installments (EMIs), which have been worked out on basis of the Loan Parameters.

In case a different scheme was communicated or offered in writing by the Direct Selling Associate (DSA), thee same may kindly be shared with us for the matter to be taken up suitably.

We request you to contact our bank official Ms. Pavithera Mohan Panda on 9390044825 for any further assistance or clarification.

Warm Regards,

Pratik Shethe

Customer Service Officer

Customer Support Team

HDFC Bank Ltd.

Please do thee needful regarding in this issue, sales executives of this bank and Bank officials cheating the people.

Thanks

Vasanth Kuma

Company: HDFC Bank
Country: India
State: Andhra Pradesh
City: Hyderabad

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