HDFC Bank
Increase in minimum AQB without notice and deduction of Rs. 1654 as non maintanence charges for AQB

HDFC Bank had increased the minimum Average Quarterly Balance from Rs. 5000 to Rs. 10000 w.e.f. 01 April without informing me through any correspondence and I came to know it after 4 months through my account statement that they have deducted Rs. 827.25 for non maintenance of AQB for the quarter April- June which is a fraudulent transaction since bank did not informed me about the change in minimum AQB from Rs. 5000 to Rs. 10000.

Soon on 29/07, I deposited Rs. 8000 to maintain Rs. 10000 as minimum balance.

On 29/07 I went to the bank and talked to the local Manager Nair about this matter and he assured that this transaction will be reversed within a week. He delayed this matter for a month and after a month in the first week of September when I inquired about the reversal of the transaction, he told that head office of bank has rejected to do so.

Now, since I came to know about the change in minimum AQB after 4 months of the change, the bank has deducted again Rs. 827.25 for not maintaining AQB for the quarter July – September also, although I had deposited money to maintain the minimum AQB of Rs. 10000 as soon as I came to know about the change in minimum AQB. This is a fraud of Rs. 1654.50 by HDFC BANK.

Company: HDFC Bank
Country: India
State: Gujarat
City: Kutch

  <     >