HDFC Bank had increased the minimum Average Quarterly Balance from Rs. 5000 to Rs. 10000 w.e.f. 01 April without informing me through any correspondence and I came to know it after 4 months through my account statement that they have deducted Rs. 827.25 for non maintenance of AQB for the quarter April- June which is a fraudulent transaction since bank did not informed me about the change in minimum AQB from Rs. 5000 to Rs. 10000.
Soon on 29/07, I deposited Rs. 8000 to maintain Rs. 10000 as minimum balance.
On 29/07 I went to the bank and talked to the local Manager Nair about this matter and he assured that this transaction will be reversed within a week. He delayed this matter for a month and after a month in the first week of September when I inquired about the reversal of the transaction, he told that head office of bank has rejected to do so.
Now, since I came to know about the change in minimum AQB after 4 months of the change, the bank has deducted again Rs. 827.25 for not maintaining AQB for the quarter July – September also, although I had deposited money to maintain the minimum AQB of Rs. 10000 as soon as I came to know about the change in minimum AQB. This is a fraud of Rs. 1654.50 by HDFC BANK.
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