HDFC ERGO
Cancellation of Health Insurance

Hi,

I am Umesh,

on 10th feb a customer care executive from HDFC ergo called me n told about hdfc ergo health insurance,

I told I am not interested, he told abt the policy, I asked him is that mandatory, he replied "its ur new credit card so u can (must) take it", I asked him twice or thrice, he replied the same, I thought it was mandatory n told ok,

But later I came to know its not mandatory, So I called 18002700700 requested for cancellation of the policy, they told ur request for cancellation is taken, the policy reference number is HN10022012000839, after 2 days some customer care executive called me n spoke for 30mins, stating its not possible to cancel, I told him I need to cancel the policy, after few mins he told, Ok we'll cancel the policy n told it leads a "BLACK MARK in CIBIL Rating"(my name would be added in defaulter list of CIBIL) n he told its "only 640-700rs per month", So whatever he told abt CIBIL was true n told to continue with the policy, later came to know that CIBIL is only for Credit rating n nothing to do with Insurance,

So called 18002700700 n told to cancel, they told ur request is taken, n I received a call from some number 9122*********** but was busy wid my work so couldn't pick the call, I tried to call that number but some auto generated voice n call got disconnected,

I called 18002700700 n they told I was not reachable, I re-requested for cancellation, same thing repeated,

Now I need to know, why they need to call me?

Plz cancel my Policy n refund my money to my credit card

Regards,

Umesh

Company: HDFC ERGO
Country: India

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