HDFC Ergo Generral Insurance
No Response for request of cancellation

I have taken health insurance policy around 1& 1/2 month ago through telephonic conversation from my debit card. My Policy Reference No is HN0872010001339At the time of Payment I had requested to send the policy on my residential address at Delhi but my policy was send to my previous employer address. at that point of time I was very angry I told to cancel my policy but your representative persuaded me to continue on the promise that I will receive my policy document. Instead of me getting policy document I received endorsement letter for address change. This thing irritated me again I requested them to cancel the policy but again they persuade me to continue, somehow I got agreed to this hoping my policy document will come to me. Its been around 15 day to that thing I have not received any document then on 16th of August I raised the cancellation request, (No 001696262) and I was told that I will be contacted for that within 48 hours I waited till Thursday but no body contacted me then once again I raised a complaint (no 001704893) and I was promised that I will be contacted by 10.00am next morning. But I have not received any call. Even till now as of 24th of August after many reminders through email and telephonic conversation i have not been touched upon.

Company: HDFC Ergo Generral Insurance
Country: India
State: Delhi
City: South Delhi

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