HDFC ERGO – Health Policy
Complaint against HDFC ERGO – Health Policy

This is P Srikanth Reddy My policy number is 50706901 Refernce number is: HN04052011001056 mail id: srikanth@programmer.net

Sir,

I was admitted in care hospital regarding chest pain on (04.02.2012 to 06.02.2012)

That day means 4th Feb I admitted in care hospital emergency ward at night 9.30pm regarding savior chest pain. Dr Sunil Kapoor was treated me after tests and taking medicines I was discharged on 6th Feb. My Hdfc Ergo policy is cash less card. When discharge time I submitted my policy papers but Hdfc Ergo said cashless denied. I paid my bills after 4 days I applied claim and submitted all the documents in banjarahills FHPL office. They asking so many documents. I travelled 4 times nampally care hospital to banjarahills FHPL office regarding documents. After 45 days I call to customer care regarding claim they said ‘your claim is denied why means investigation and evaluation purpose not payable under insurance’ . So finally I understand Hdfc Ergo is cheated me.

These are the original documents I submitted

1) Treating Doctor certificate

2) First consultation prescription

3) D-Dimer report

4) Discharge summary

5) Haematology report

6) Bio chemistry report

7) cardiology consultation report

8) Echo cardiographic report

9) Out patient card & receipt

10) Tress test report

11) blood test reports

12) Bill summary report

13) Bill details report

14) Cash paid receipts

15) Lab investigation reports

16) Ecg report

17) Hdfc claim form

18) Photocopy of ID

19) Address proof & ID proof

Company: HDFC ERGO – Health Policy
Country: India
State: Andhra Pradesh

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