Hdfc life insurance
Incorrectly filed life insurance policy details

Sir,

I would like to draw your attention to the wrongly filled in details regarding my HDFC premium and its frequencies for my HDFC SAP plan.

I went to HDFC bank branch in sector 53, Gurgaon in September to make an investment of Rs 2 lacs. Branch officials showed me various investment options. Among these options SAP plan seemed attractive because of its high rates of return and saving assurance.

Mr. Anurag Bajpai from the bank suggested that instead of paying small amounts annually (Rs 20000) if I pay Rs 2 lacs as lumpsum towards that policy (that I intended to invest) I would get higher returns. I agreed and signed the documents. These document were half filled by him and did not contain premium or frequency details. He said he would complete these details later on mail me photocopies. After a month or so I received the documents. It showed a frequency of Rs 2 lacs per annum for 10 years.

Sir, there has been a big mistake on part of the bank. I contacted Mr. Bajpai many times and all the times he assured me that he would get it rectified. But during last one month I have been getting alerts that my premium is pending. I contacted Mr. Bajpai again. First he refused to recognize me but when I visited him personally in the bank branch he assured me that he would look into it. Later on he got back to me and told that I have to pay the premium amount of Rs 2 lacs.

Even in my dream I could not commit to pay Rs 2 lacs premium on this policy. Please look into this issue ASAP. I have been HDFC customer for past 7 years. All my savings are with your bank only.

Please resolve this issue. I do not need to pay anymore premiums on this policy. Kindly rectify bank records. I’ll be very grateful to you for this kind act of yours.

Company: Hdfc life insurance
Country: India
State: Haryana
City: Gurgaon

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