Hdfc life insurance
Total Dissatisfaction with your services and intimation for proceeding

I had taken a YoungStar policy (14049680) from HDFC SLIC on 26th

November. I received the original policy documents on 8th

December. On receiving the policy documents, I immediately

noticed that the policy FC name is being changed from my Husband's

name Umesh Pawar to FC: Durganand Jha. This modification of name

change is done by applying a whiter on the document and without

informing to me. I am concerned how HDFC team has accepted the

application with whiter and without a signature against any

modifications.

The concerned SDM: Santosh Joshi, have neither contacted me before

modifying the FC name. On receiving the document, I tried to contact

Santosh Joshi, but there is no response from his end neither he has

shwon any curtousy to give a call back. As a result I had to

personally visit Law college road branch and submitt the application

for the cancellation of the policy.

I have submitted my policy documents to HDFC SLIC Law College Road

branch on Thursday 9th December for cancellation.

Kindly note, I was assured by your employee Mrs. Mangala, the

concerned person from Customer Helpdesk of law college road branch,

that she will get back to me for the status of the policy on December

10th. Instead one of the senior officer contacted us, and

suggested to change the application matter in order to secure the job

of the SDM.

I am waiting for the call from HDFC for the status of my cancellation

of the policy & refund amount.

I am disappointed with the services of the HDFC life insuracne.

Kindly look into the matter urgently

Being a loyal customer HDFC bank, hoping for your justice in this regard.

Thanks & Regards

Deepashree

Company: Hdfc life insurance
Country: India
State: Maharashtra

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