Hdfc life insurance
HDFCSL=364-709' Policy No. 10826641
- 02-22-2011
- 172
Dear Ponni
Thanks for your mail.
It was really surprising to receive the below mentioned mail. First of all let me tell you the sequence of events.
My wife received a call from Mr. Manesh P for you law college office Branch in Pune around end of November informing her that the policy is in lapse state and the last date for revival of the policy is 27.12.2010 and the 2 premiums are due for the same amounting to Rs 20, 000/-
As I am not residing in India, my wife after consultation with me handed over the cheques for Rs 20, 000/- drawn on Kotak Mahindra Bank to you Law college office Branch in Pune on 10.12.2010 and the same was cleared from my account subsequently. She was also handed over the original receipt for the same from your Law College Branch Ops Manager Mr. Manesh P.
As request by your Ops Manger a from was also duly filled and mail to him. I am attaching the mail copy for the same for your ready reference.
All the above mentioned events are prior to the 27th of December.
It was really surprising to recd the cheques amounting 11, 000/- and the below mentioned mail.
I fail to understand why was I told to pay my outstanding premiums which I has paid well before the due date for lapsation of my policy when HDFC Life had no intention to enforce my policy.
Hence my humble request is to refund the amount of Rs 20, 000 as we were misguided by Ops Manager that the policy will be enforced on payment of the same.
A line in this regarding will be highly appreciated. I have send many reminder mail to Mr Manesh P but he has not bothered enough to reply to them which is very unprofessional attitude form a esteemed company like yours.
Regards.
Joseph Mathai.
Company: Hdfc life insurance
Country: India
State: Maharashtra
City: Pune