HSBC Bank
Harrasment by HSBC bank
- 03-07-2010
- 101
Dear Sir,
I am a Credit Card Holder of HSBC bank. I have the card only for use in Star Bazar India since 07/06. My Card No. 9883 8312 0364 9869.
Sir, I have received an statement for the month of Feb'10 showing out standing of Rs. 403.00 (Rs. Four Hundred Three Only.) Due to some reason i could not deposit the same or Minimum amount in time in bank. But a few days before i have already cleared my all dues and statement is also showing that the all dues are clear. these Rs. 403.00 were financial charges on dues not against purchases.
Here i want to inform you that i have deposited these amount only against my billing statment which i have got from Star Bazar not on behalf of HSBC statement.
Since last one year i am getting my statement bimonthly and for the i have complained to HSBC Customer Care so many time. Always i heard only one message that from next you will get regularly.
Now on yeaterday 07.03.2010 before leaving home at 3.17 PM i called to HSBC to know what is outstanding and what is balance amount in my card. I have received msg that total out standing is 3421.77 and balance amount to use aprox 2200.00
on this behalf i reached to Star Bazar and collect the material, but i surprised when cashier swapped my card and reply me, your card is blocked by Bank.
It was very shocking and shameful position between hundreds of people. Immediately sweeped my other bank card and make payment and save my reputation.
I want to know when i am regular and prompt payer to bank than why bank block my card and that is only for Rs. 403.00 as you know thousands of peoples declare default customer by bank at that time what bank want to show.by recovering of Rs. 403/- they will get award/ reward from RBI for 0% outstanding.
I will be claim penalty on bank for down my reputation in public and request you to give order to bank for correct his rules & regulation for prompt and timely payer customer.
With hope of justice from you.
Pradeep Puntambeka
Company: HSBC Bank
Country: India