HSBC Bank
Harasment Calls

Hi,

This morning I recieved 20 calls within 15 min from 91 44 39841400 & 30405000 and no one would speak finally on one of the calls someone came online saying that he is from HSBC bank and the computer system is having a problem and hence the number of calls. Then when I stopped responding to the calls which continued, I got a call from a person Identifying himself as Sanjay Miryala from Umag towers, Malad HSBC Bank and he ordered me to make an immediate payment.

I have not receieved any bill / statement for my credit card and I was being harassed to make payments. When I told him to send me a duplicate bill he said " You have made a transcation on the card so you must know that you have to pay the Bank, so make the payment now". and all this in a very agressive and rude tone. Then he called his Manager Shelly Chokhani on line who conveniently telles me that an executive will be sent to collect the payment and also hand over my bill to me for which they will charge me.

I requested for sending the statement via email / fax, etc to which they replied that they dont have any such option. Expecting me to make payments without sending me the bill and the inappropriate way of talking is absolutely not acceptable and I do not wish to continue with the card / Bank.

What are my options in this case? Please advise

Company: HSBC Bank
Country: India
State: Delhi

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