HSBC
Bill payment

I am sad to hold a hsbc credit card.

My experience with this credit card is horrible.

I have credit cards of other banks, but I haven't faced any trouble.

But this hsbc card is horrible.

I got a big shock last year, suddenly got a huge bill.

i paid altogether around 30k and i canceled the card and confirmed the service guy that everything is over.

I took other bank credit card and was going happily.

Suddenly after 1 year, last week again i got a shocker.

The bill from hsbc 7400.

I called customer care. the guy name was vishvanathan.

He told i had pending amount of 2500 last year and hence i got this much amount now.

But my card is cancelled.

I dont' know without clearing how can they cancel my card and service guy had told last year that everything was cleared.

Then i asked Why didnt they send bill earlier if it was so.

They are telling that they had send.

Then I asked, why didn't they call me.

They are telling they don't have my number.

I don't know what is really happening.

What should I do?

Company: HSBC
Country: India

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