HSBC
Extra charges

Dear Sir,

I am having a HSBC credit card and an add on card from august.

My credit card no. is 4476 9299 8837 7559.

In the statement of august they have charged annual fees of INR 1000/-

(INR 750 for Primary card and INR 350 for add on card).

Due to which my account outstanding increased, resulting in crossing credit limit so they also charged overlimit fees of INR 600.

When they alloted cards to me, they said these cards are free for lifetime, but started charging annual fees from same year, although they have reversed annual fees for year 2008 - but when I requested to reverse this time too they regretted to do so.

And from the statement generation date, they started calling me continously to make payments, i conveyed them many times that over limit is not caused by my fault, it is caused due to extra charges of annual fees on both i.e primary and add on card.

But I am receiving continous calls on home number and mobile no., they start calling from morning 09:30 AM.

Hence, I am requesting you to instruct HSBC bank to reverse all the extra charges i.e Annual charges for both the cards of INR 1000 (primary and add on card), and over limit charge of INR 600 (limit crossed due to extra charge of annual fees).

I shall be thankful to you for this.

Prashant Tiwari

F 90-92, scheme no. 54, vijay nagar, Indore (M.P)

Company: HSBC
Country: India
State: Madhya Pradesh
City: Indore

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