HSBC
Accumalation of bank charges

Dear Sirs,

Sub: No pending payment but bank insist for pending dues:- reg

Ref: HSBC credit Card No: 4476 9254 9759 0088 - M K Harish

This is in reference to the above mentioned card used by me. In which whatever swiped amount has been paid by me through cheque deposit. But the bank has charged me Rs500/- as Late payment fee in the very next statement. I called the Customer care and intimated the same and told them to reverse the amount as i have paid my dues before the due date and confirmed by them that they would reverse back the amount.

Inspite of reversing the amount, the bank has charged me for not paying the Rs.500/- which is been charged as the late payment fees, and i used to call the bankers several times and they told that they will help me and reverse the amount, but till now they have not done so. But the amount has been accumalated to Rs.6000/- and odd.

Because of this i have stopped swiping the card and the monthly statement comes with the accumalated amount of the late payment charges.

I don't know why these bankers are penalizing the customers. Especially good customers who are prompt in making payments.

Iam personaly very much frustrated on seeing the bank statement which is been receiving every month with the charges accumulated, inspite of the complaint made to the HSBC bankers through the customer care.

Kindly help me regarding this sir.

Thanking you,

Kind regards

M K Harish

98412 69872

Company: HSBC
Country: India
State: Tamil Nadu
City: Chennai

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