HSBC Credit Card
Unnecessary charges

Dear All @ Grievance Cell,

Few days back, i received call from DSA of HSBC to upgrade the gold card to

platinum card.. I accepted the offer only after the agent confirmed that

bank will not charge any fees.. Now till date i have not rcvd the new

credit card & i'm receiving almost 10-15 calls daily for payment of Rs

110 towards upgradation of card... I have spoken to your customer care & the supervisor who took the

call simply suggested me to cancel the card, And on her advise i cancelled the card because she did not bothered to help me..

Now your collection team is calling me everyday for payment & are not bothered to call that

DSA.Unnecessary they are harrasing me & my family...

I would have made the payment if i had agreed on the call..If you can

prove that i have agreed to pay the amount, i will issue a cheque at the

same time...

No wonder why banks are suffering loss when they are spending so much

money to recover Rs 110..This amount could have been used towards

development of bank

Name on Card=Ritesh Grover

New Card no=4862698901178301

Regards

Ritesh Grover

Voice-9891977892

Company: HSBC Credit Card
Country: India
State: Delhi
City: South West Delhi

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