IBSN Inc
IBSN not sending refund check

I filed my 2010 US tax returns with IBSN. They charged me $339 for this service which was duly paid online (On:14/03 Transaction Ref# 75140681074059307579190 Rs:15, 594.00).

They also made me sign "Form 8879" and post that confirmed by file has been submitted to IRS.

During this period, they took my bank information to transfer the refund directly in my bank account. (Bank of America.). Now on, May 25 I received an email from one of their customer rep "Misty Sass-Leach"(misty.sassleach@ibsnus.com) stating my state refund check has been received and I need to pay $15 to receive this in India. As per my understanding, I should have gotten the refund directly in my account. I tried to reach out to IBSN office to get this clarification. ALL their Indian numbers provided on site are SWITCHED OFF and US numbers are NOT REACHABLE!!

At last I was forced to pay the $15 through their portal (On:27/05 Transaction Ref# 75140681149065858619658 Rs. 690.00) and send several mails to confirm the status of my check. But now I’m getting no response from them.

Please HELP!!!

Thanks

Pradeep

Company: IBSN Inc
Country: India
State: Tamil Nadu

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