ICICI Bank
Threatening to put my name in CIBIL defaulter list

I received a phone call from a guy named Ratan Chauhan from I process on behalf of ICICI Bank credit cards on 4th January at 4.55 pm stating that i have overdue of some 8000 rupees on my credit card and i will have to pay a final settlement amount of 2700.

I told him that this overdue amount is regarding a insurance policy which they sold to me at the time of selling the credit card but i never received the policy documents. i called many times and cancelled the policy 1 year 6 months back but they are still charging the same on my card.

on this he replied back that we dont know about this and you have to talk to ICICI lombard since its a different company and for now you will have to pay 2700 and we will settle the case. he threatened to put my name in CIBIL defaulter list.

Is this the way our banking industry works. you are forced to pay for something which you havn't received otherwise you will be a defaulter and wont get any loans in future from any bank because of no fault of mine. is there any way to be saved from this selfishness and foolishness of our banking system.

I dont know these people force how many people to pay money with threats and scams of sister companies (ICICI Bank and ICICI Lombard)

Please help me on this

Company: ICICI Bank
Country: India

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