ICICI Bank
Debiting money without my concent
- 05-12-2010
- 256
ICICI Bank is habitual in harrasing customers. I sent a complaint to them regarding the same matter. Mail is attached below. but they hav not resolved the matter. I dont know what to do?
Dear sir/madam,
My account number is 000701547830 and customer id is 507810147.
I am suffering too much due to confusion over some credit card that you claim i have received and i have reiterated so many times that i never received any such card. For last two weeks you, your call centre, your chennai credit card department and everybody else whom i am interacting with, are assuring me that this case has been taken for investigation and will be resolved shortly.
But, today, I have experienced the most disgusting thing any bank can do to its customer. All the money that was lying in my acount has been debited without my consent and my account balance today is zero.
You didn’t inform me before leining my account, because of which checked issued be me got bounced and damaged my reputation. Informing me about such outstanding and account leining was the least thing you should have done before leining my account.
After this, you guys are just not able to resolve the case after more than two weeks.
In addition to this, you have stopped responding at all.
And, now to set an unique example of customer service, you have debited Rs. 11050 from my account without my consent. Forget about consent, you have not even informed me that you guys are going to debit my account.
You should at least share the result of your investigation with me. I don’t know why have you guys stopped responding. I just cant figure out why have you taken this disgusting step of debiting my account silently without my consent.
I don’t know what to do? Is there anybody in this organisation, where i can sent my complaint?
From,
Sandeep
9971109010
THEY HAVE ENEVN DISABLED MY MAILS IN MY INTERNET ACCOUNT. SO THAT I DO NOT RETRIEVE MY COMMUNICATION WITH THEM AND USE THAT AS PROOF AGAINST THEM.
Company: ICICI Bank
Country: India
State: Delhi
City: Central Delhi