ICICI Bank
Unethical deduction

Hi,

I would like a register a complaint against ICICI bank. This so called world class bank charged me when i was trying to withdraw money from other bank's atm even though I had sufficient balance in my account.

Charge code is ATM DEC CHG.

And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason?

While I am holding account with sufficient balance, and if I am using other bank ATM, then its also legal as per RBI rule. Can the forum please help me out in this.

A/c No. 037701502667 which is a savings bank account.

Thanks & regards,

Dhawal.

Company: ICICI Bank
Country: India
State: Maharashtra
City: Mumbai City

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