Icici Bank CASH-in-Select: Credic Card No.9401.........1009
Payment of EMI

Kindly refer to my letter of April 7, followed by subsequent reminder of April 15 (reproduced below), to which I did not receive any response from your good offices.

Taking your silence as an acceptance, I dropped a check for Rs.9, 838, towards payment of one EMI, vide check No.941425 dated April 22. On April 26, I received an SMS that the check was found discrepant for reason ALTERNATION NOT ALLOWED and was asked to make a fresh payment, which I did immediately on the same date and again dropped a fresh check bearing No.941426 dated April 26, in the Drop Box at your Sector 29, Faridabad Branch.

But to my utter surprise, the amount of check has not so far been debited to my account. Instead I have been receiving phone calls from your recovery department that they have not received the payment. I simply do not know as to why such a hue and cry was there. As your records will reveal that during the last 42 months, I have never been a defaulter. There has been an omission on the part of your office that you sent the statement for the month of February, as NIL, and for March, I was required to pay for one month's EMI only (Rs.9851.92), which I did pay. But for April, I was required to pay for two months EMI and I did explain my difficulty to pay that amount and requested your good offices to issue a fresh statement so that I may make the payment of one EMI only on the due date, i.e. 23-4, but I did not receive even an acknowledgement thereof. On the contrary, I have been declared as the defaulter and have been imposed Late Payment Fee of Rs.700.00 72.10 as Service Tax and again Rs.1042.15 as Interest Rs.107.34 as Service Tax, which is more unfair and uncalled for - more particularly when I am 74 years of age and have been maintaining my credit worthiness with your Banking Institution for the last many years.

In view of the above, I request you to kindly waive of all the above charges and allow me to make payment of two EMIs only on May 23, (amounting to Rs.19662.90 only out of which I shall be only too glad to issue a fresh check for Rs.9838.34 immediately, i.e. on receipt of your acceptance of my request).

Thanking you once again for your anticipated co-operation and looking forward to the pleasure of hearing from you soon, I remain,

Sincerely

Kamall Dev

From: computerzonedelhi@hotmail.com

To: ccmailreply@icicibank.com

Subject: FW: Your Credit Card Statement for the period 06-MAR to 05-APR

Date: Fri, 15 Apr 18:38:05 0530

Attn: Ms. Kavita Rani:

Kindly refer to my letter reproduced below a reply to which is still awaited and will appreciate receiving your confirmation per return e-mail.

Thanking you once again for your anticipated co-operation, I remain,

Sincerely

Kamall Dev

From: computerzonedelhi@hotmail.com

To: ccmailreply@icicibank.com

Subject: RE: Your Credit Card Statement for the period 06-MAR to 05-APR

Date: Thu, 7 Apr 16:33:03 0530

Attn: Ms Kavita Rani:

Thanks for the e-statement. However, I have following requests to make:

1. The onward e-statements may be sent to my personal e-mail address as: .

2. Similarly, as I am not attending my office these days, the hard copies may kindly be sent to my residence address as under:

KAMAL DEV

#358, I.P. COLONY, GROUND FLOOR

SECTOR 30-33, FARIDABAD -121003 (HARYANA)

3. Surprisingly, you have raised the statement requiring me to pay two installments. This you have been doing many a times in the past and I have been unquestioningly paying that. But now that I am retired from business, it will not possible for me to pay the amount of two installments in lump sum. As I do not want to be the defaulter (I have never been in the past), kindly resend the statement after carrying out necessary correction.

Thanking you for your anticipated co-operation and looking forward to the pleasure of hearing from you at my personal e-mail ID,

Sincerely

Kamall Dev

Company: Icici Bank CASH-in-Select: Credic Card No.9401.........1009
Country: India
State: Haryana

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