ICICI Bank Credit Card
Delay in crediting account for the cash deposited

I had a credit availability of Rs. 11000.00 on my credit card and i deposited another Rs. 4500.00 cash at your New BEL Rd. Branch. I wanted to take two return air tickets worth Rs 14000.00. However, when i tried to book the air- tickets it showed insufficient funds.

Earlier before depositing the amount your phone banking officer Mr. Pankaj advised me to remit the difference amount in order to honor the transaction. Accordingly after depositing Rs 4500.00 when i tried to transact I was unable to proceed and on contacting your representative i was informed that the credit for the cash deposit will be given only after 24 working hours.

It is really painful to hear from ICICI that the cash transaction will be reflected in the account only after 24 working hours. Is it so? If yes, why can't steps be taken for giving immediate credit for the cash deposit as in other banks?

Company: ICICI Bank Credit Card
Country: India
State: Karnataka

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