ICICI Bank HPCL petro card
Efund of surcharge at HPCL petrol bunk

Dear Sir

I always purchase petrol using my icici bank hpcl petro card. Recently when I made purchase I saw that surcharge was not reversed. I called up ICICI bank customer care and they said card was swiped on different bank machine. How the hell I am suppose to verify that. It never was told to me like that. As long as i go to hpcl petrol bunk it should have been fine. Even if i see the swipe machine i cant say which bank machine is getting used. Luckily second time they had used icici bank machine and surcharge was reversed within 2 days but for my earlier transaction they still didnt reverse it and they are saying they wont. Is this correct.? Though the amount is just 50 rs I feel they are inappropriate in this regards

Thanks and Regards

Sunil

Company: ICICI Bank HPCL petro card
Country: India
State: Karnataka
City: Bangalore

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