Dear Sir
I always purchase petrol using my icici bank hpcl petro card. Recently when I made purchase I saw that surcharge was not reversed. I called up ICICI bank customer care and they said card was swiped on different bank machine. How the hell I am suppose to verify that. It never was told to me like that. As long as i go to hpcl petrol bunk it should have been fine. Even if i see the swipe machine i cant say which bank machine is getting used. Luckily second time they had used icici bank machine and surcharge was reversed within 2 days but for my earlier transaction they still didnt reverse it and they are saying they wont. Is this correct.? Though the amount is just 50 rs I feel they are inappropriate in this regards
Thanks and Regards
Sunil
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