Icici credit card department
Deducted EMI from credit card aggainst insurance policy with out permission

Hello,

My ICICI Credit card number is 4477 **** **** 8017.

ON 6 May I allowed ICICI credit card department to debit the total outstanding amount (Near to Rs 22, 000) from my ICICI saving account with specific request to ICICI credit card customer care, that to close the card account after recieving the outstanding amount.

BUT STILL, ICICI CREDIT CARD DEPARTMENT NOT CLOSED MY CREDIT ACCOUNT EVEN AFTER HAVING SUCCESSFUL COMMUNICATION IN THE MONTH OF MAY AND CHARGED THE OUTSTANDING AMOUNT OF Rs 4000.

In between 01-06 May I also visited bhandarkar road ICICI CREDIT CARD DEPARTMENT for the same.

Now after 08 Months, on 21 February I found that ICICI CREDIT CARD DEPARTMENT leaned Rs.4, 000 from my ICICI SAVING ACCOUNT, as outstanding amount aggainst my ICICI CREDIT CARD.

ON 01 MARCH AFTER CONTACTING ICICI CREDIT CARD DEPARTMENT-CUSTOMER CARE EXECUTIVE, I found-

01. Refused to accept the communication made in the month of regarding to close the credit account.

FROM MAY TO TILL DATE, MY ICICI CREDIT CARD IS NOT WORKING AT ALL ANYWHERE.

02.Inspite of closing the account, CREDIT DEPARTMENT waited to finish the deduction of insurance of Rs 99 per month for the month of MAY, JUNE & JULY.

I NEVER GIVEN ACCEPTANCE TO ICICI CREDIT CARD DEPARTMENT FOR STARTING THE DEDUCTION AGGAINST ANY INSURANCE POLICY.NEITHER ICICI CREDIT CARD DEPARTMENT HAVING ANY SIGNED PROOF FROM MY SIDE TO START THE DEDUCTION AGGAINST ANY INSURANCE POLICY.

Now the credit card department charged the Rs 400 per month from MAY - till date.

Please Give me the feedback cum action plan regarding such type of abusement from ICICI CREDIT CARD DEPARTMENT.

Kind REgards,

Nilesh

09922940016

tsnilesh@yahoo.co.in

Company: Icici credit card department
Country: India
State: Maharashtra
City: Pune

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