ICICI Home Loan Department
Non refund of pre-processing amount of Loan as the loan was not approved by ICICI

I applied for the home loan in ICICI bank in January. They promised that the loan will be approved in 1 week time. But it took them 25 days for the approval. I was informed that the loan has been approved and the checks will be ready. But when I went to ICICI Home loan brnach in New Delhi I was surprised that they informed me that the loan has not been approved and my application is rejected due to some legal obligation (The house I was buying was with GPA holder and I wanted to have registry on my name.)

But ICICI bank have no such policy.

I was told that the money taken for processing will be refunded to my account but now even after 6 weeks, the money (Rs 5515 /- ) has not been refunded.

This is a simple example of harrasment. The legal documents should have been checked on the very first day before charging processing fees and un-necessary harrasment for me.

Not sure who's going to help me at least in getting the refund as there staff is too rude and I don't want to talk to them.

Company: ICICI Home Loan Department
Country: India

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