ICICI Lombard
Re-ibursement of Cliam

Hi,

I am old customer of ICICI Bank having salary account for last 3 yrs.

Taken ICICI Lombard health care for my father in June.

Policy No. 4034i/FPP/04788788/00/000

Card No. IHPN-04994548/01

Valid From: 23-June Valid Upto: 22- June.

My father was hospitalised for CANCER treatment in TATA Memorial Hospital from 11-5 to 19-5 and Bill amount Rs.85868 /-

I have submitted all original hospital bill receipt in June thru DTDC Courier.

After 15-20 days I talk with ICICI lombard callcenter person said wait for 10 days they will update your claim ticket.

Few days later email and letter send to me that some document required for futher process.

Again i send all TATA hospital Lab and Diagonise Report thru Professional Courier in July.

In Aug i have called 5-7 times for my Claim status but every time call center person plz call after 3 days it will be approved and clear and you will received your claim amount within 15 working days.

But now it is almost more than month still no respond from ICICI Lombard.

This is an frustating process of ICICI lombard health care.

As my family is still recovering from cancer name and this company makinf us fool every day.

Need to call for 20-30 minutes and no result at the end.

Now as day by day ICICI whole company is making fool to all of us.

Standard of ICICI name is going down.

Company: ICICI Lombard
Country: India
State: Maharashtra
City: Mumbai City

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