ICICI LOMBARD MOTOR INSURANCE
Policy not initiated as cheque was not submitted

Dear Sir,

I got the my car insured from ICICI Lombard and got following details

aa) Policy number or Cover Note number if you have: 51804135 (cover

note number). Policy number 3001/518404135/01/000

bb) Engine number : 7D43961

cc) Chassis number: MAJBXXMRJB7D43961

dd) Vehicle registration number: UP11 S 8955

ee) Cheque Number : 963044

Regarding this kindly note when the ICICI Lomard representative Mr.

Aamir Alam came to renew the insurance policy he took the required

signatures and cheque (amount 12989 / - INR). Cover note for the same

was issued immediately. After few days the policy was issued to me for

the same.

Note: for one we thought our vehicle is safely insured to one of the

India's best motor insurance company, and we were relaxed while using

the vehicle on road for complete one year.

When we went to renew the policy next year we were told that we

had no insurance cover for previous year. When they inquired it

was found that they have recorded that the cheque has bounced, whereas

on checking thoroughly by ICICI Lombard staff it was found that cheque was never

presented to the bank. Also a complete statement for that duration

state sufficient fund was present in the bank account during the entire

year.

No information in this regard was forwarded to me. ICICI Lomard simply

nullified the policy on there own without informing the customer (As

no fault of customer was also not found in this regard).

The above information created an undue stress to me.

They are now not ready to give me next year insurance, thus i am loosing my cash back claim without fault of mine.

Company: ICICI LOMBARD MOTOR INSURANCE
Country: India

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