Axis Bank
Unauthorised deduction of money from debit card

Dear sir, I am attaching the details of my emails to AXIS BANK the bank do not responding to me or trying to deviate the whole matter since 02/09, please help. THANKS . Fri, Sep 2 at 7:10 PM, swapan kumar bhattacharya wrote:

My AXIS BANK saving a/c no. is 307010100100359, customer ID is 307012306, DEBIT CARD NO. is 4688053070043898, waiting for your prompt response, &- THANKS

On Fri, Sep 2 at 6:34 PM, CMT CO wrote:

Dear Sir/Madam,

We thank you for your email, However, in order to redress your grievance appropriately, kindly revert to us with complete account number and the branch where you maintain your account, so that we can assist you accordingly.

With warm regards

AXIS Bank Ltd. (Central office)

Complaint Management Team

&--Forwarded by Nodal Officer/RBO/002/AXISBank on 09/02 10:52AM &--

To: "Debit Card", "Nodal Officer"

From: Shishir Mankad/SVP/F&A/002/AXISBank

Date: 09/01 08:06PM

Subject: Fw: Fwd: REFUND OF MONEY FOR NOT PERFORMING ANY TRANSACTION

From: swapan kumar bhattacharya [swapan1963@gmail.com]

Sent: 09/01 07:15 PM ZE5B

To: Shishir Mankad

Subject: Fwd: REFUND OF MONEY FOR NOT PERFORMING ANY TRANSACTION

I have contacted at the AXIS BANK branch KORBA but they are unable to handle the matter as all the transactions were initiated through ATM Card abroad and i had neither visited abroad nor i have any passport kindly do the needful at the earliest so that i can get back all the refunds moreover i had blocked my ATM card

&&&- Forwarded message &&&-

From: swapan kumar bhattacharya < swapan1963@gmail.com >

Date: Wed, Aug 31 at 10:30 PM

Subject: Re:

To: Ruchita. Mehra@axisbank.com

Dear Madam, Kind attention& The following transactions has not been initiated by me, still deducted from my AXIS BANK saving account which is strange, kindly en quire and take necessary action at the earliest && THANKS 30-05

PUR/GON* CSTECHAID.COM/8776765404/290

511/08:02, Rs.1860.78 07-06

PUR/FRO* USERSZONE.COM/8772785841/070

611/17:33, Rs. 1842.39 23-06

PUR/FRO* CHECKACCT.COM/8773503430/230

611/04:10, Rs. 1383.84 24-06

PUR/GON* ELOGDATAS.COM/8778763712/240

611/10:44, Rs. 1386.77 02-07

PUR/GON* CSTECHAID.COM/8776765404/020

711/11:09, Rs. 1835.60 11-07

PUR/FRO* USERSZONE.COM/8772785841/100

711/11:16, Rs. 1825.54 18-07

PUR/FRO* CHECKACCT.COM/8773503430/180

711/11:21, Rs. 1373.98 26-07

PUR/GON* ELOGDATAS.COM/8778763712/250

711/19:41 1368.74 02-08

PUR/GON* CSTECHAID.COM/8776765404/020

811/11:05, Rs. 1813.50 11-08

PUR/FRO* USERSZONE.COM/8772785841/100

811/20:54, Rs. 1865.18 26-08

PUR/FRO* CHECKACCT.COM/8773503430/260

811/11:00, Rs. 1423.54 29-08

PUR/GON* ELOGDATAS.COM/8778763712/280

811/10:47, Rs. 1422.44

On Tue, Aug 30 at 7:10 PM, < Ruchita. Mehra@axisbank.com > wrote:

PLZ FIND UR STATEMENT.

Thanks & Regards,

Ruchita Mehra,

Assistant Manager - Branch Operation.

Korba Branch, P H Road, Chattisgarh.

Mob: 9752386419, L/L: 07759 246042/43/44

Learn From Yesterday, Live For Today, Hope For Tomorrow.

Company: Axis Bank
Country: India

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