ICICI prudential life insurance
My SumAssured Reduced by 1 lakh

I had purchased my ICICI ULIP Life Insurance Policy (LifeTime ||) Whose SumAssured as mentioned in my policy document was 3 Lakh as April. Now after completeing 4 years of policy term, i did partial withdrawal of rs 1 lakh, so suddenly after doing partial withdrawal, icici have reduced my SumAssured from 3 lakh to 2 lakh. This terms and Conditions were never mentioned in the policy document which i had received from ICICI.So when i contacted their branch in Jayanagar 3rd block regading this, they said they have mentioned this in their terms and conditions, so i did provide my policy document to the officer sitting there and when she read the document she did not find this terms and conditions. So she said she will resolve my issue, but till date they have not resolved nor giving any appropriate reasons for this. Wheneve i visit their office they say it is in greivance cell, they will update me very soon. It's been more than 2 months they have not yet resolved this mistake from their end.

Company: ICICI prudential life insurance
Country: India
State: Karnataka
City: Bangalore

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