IDBI Bank
False debit not refunded

Hi,

I have an saving account with IDBI bank. On 1st Sept I purchased a shoes using IDBI Debit card. Amount got deducted for twice. For this, I complainded to IDBI customer care on 2nd Sept & got the information that the amount will be refunded within 45-60 days. After 60 days on 3rd Nov I called to customer care again, At that time I got the information that amount will be refunded within 48 hours.

Till the time the amount has not been refunded. Again I called customer care on 24th Nov, the CC executive kept me on hold for 15 minutes and then gave the solution "please call after 1 hour"..

Is this a way to behave with your customers? If these thing persists and if my money is not refunded i will stop the service of idbi bank..

I do not want this kind of pathetic, rude, and stupid service from u people. Kindly refund my money as soon as possible so that i can stop taking your service. I will also launch a corporate complaint against Idbi so that every body using this service will come to know about it.

Company: IDBI Bank
Country: India
State: Maharashtra
City: Pune

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