Idea Cellular
Balance Deductions on my new IDEA connection

My no: 917891716895

this is regarding my new IDEA connection i obtained on 2nd jan.

the new sim cost me Rs.50. the retailer provided me with Rs.40 initial balance along with a gprs pack valid for 30 days containing 50mb.

on 18th jan around 10.30 Rs.35 was deducted from my balance... On enquiry the customer care said that the charges were levied for gprs usage..whereas my usage still stands within 50mb. On checking the used gprs it shows 31mb.

while i requested to file a complaint with the idea consumer helpline they refused to lodge a complaint.

i would hereby like to bring to the notice via your forum to get my complaint lodged and provide me with the necessary remedy. such scrupulous offers tend to lure customers and they fall prey into such money minting schemes. I would hereby request to look into this matter and stop such vicious offers.

rahul nai

Company: Idea Cellular
Country: India
State: Rajasthan

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