ICICI Bank
Excuses and delays

I have never received any kind of satisfactory service from ICICI Bank - that bank has "Midas touch" in reverse. It will spoil any thing its people touch. I have had to put up with a lot of things. How ever I must say that when I had weitten letters to the people given below - I did get some kind of service at snail's pace - for eg I could finally get my ATM pin after 4 months. Activation of the card took 3 months etc., but at least it happened - the latest - they have locked my online access and they say it will take 6 days to unlock it - till then I am supposed to twidle my thumbs or travel with my ATM card or use cheques. However to help all of you who have the complaints the details are as follows:

Head Branch Banking:

Mr. A. Kamani

Joint General Manager & Head Branch Banking

Telephone No.: 28308724 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)

E-mail address: headbranchbanking@icicibank.com

Head Credit Cards:

Mr. V. Prasad

Joint General Manager & Head Credit Cards

Telephone No.: 28308725 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)

E-mail address: headcreditcards@icicibank.com

Head Home Loans:

Mr. S. Sehrawat

General Manager & Head Home Loans

Telephone No.: 28308726 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)

E-mail address: headhomeloans@icicibank.com

Head Agri Banking:

Mr. S. Mantri

General Manager & Head Agri Banking

Telephone No.: 28308724 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)

E-mail address: headagribanking@icicibank.com

Head Consumer Loans:

Mr. R. Narayanan

General Manager & Head Consumer Loans

Telephone No.: 28308726 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)

E-mail address: headconsumerloans@icicibank.com

Head NRI Banking:

D. Varghese

Joint General Manager & Head NRI Banking

Telephone No.: 28308724 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)

E-mail address: headnribanking@icicibank.com

You may write to Business Heads at:

C/O Complaints Department

ICICI Bank Ltd

ICICI Bank Phone Banking Centre

5th Floor Md. Illayas Khan Estate

Road No. 1, Bangara Hills

Hyderabad 500034

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Company: ICICI Bank
Country: India

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