I have never received any kind of satisfactory service from ICICI Bank - that bank has "Midas touch" in reverse. It will spoil any thing its people touch. I have had to put up with a lot of things. How ever I must say that when I had weitten letters to the people given below - I did get some kind of service at snail's pace - for eg I could finally get my ATM pin after 4 months. Activation of the card took 3 months etc., but at least it happened - the latest - they have locked my online access and they say it will take 6 days to unlock it - till then I am supposed to twidle my thumbs or travel with my ATM card or use cheques. However to help all of you who have the complaints the details are as follows:
Head Branch Banking:
Mr. A. Kamani
Joint General Manager & Head Branch Banking
Telephone No.: 28308724 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)
E-mail address: [email protected]
Head Credit Cards:
Mr. V. Prasad
Joint General Manager & Head Credit Cards
Telephone No.: 28308725 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)
E-mail address: [email protected]
Head Home Loans:
Mr. S. Sehrawat
General Manager & Head Home Loans
Telephone No.: 28308726 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)
E-mail address: [email protected]
Head Agri Banking:
Mr. S. Mantri
General Manager & Head Agri Banking
Telephone No.: 28308724 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)
E-mail address: [email protected]
Head Consumer Loans:
Mr. R. Narayanan
General Manager & Head Consumer Loans
Telephone No.: 28308726 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)
E-mail address: [email protected]
Head NRI Banking:
D. Varghese
Joint General Manager & Head NRI Banking
Telephone No.: 28308724 (Monday to Friday, 9:15 a.m. To 5:15 p.m.)
E-mail address: [email protected]
You may write to Business Heads at:
C/O Complaints Department
ICICI Bank Ltd
ICICI Bank Phone Banking Centre
5th Floor Md. Illayas Khan Estate
Road No. 1, Bangara Hills
Hyderabad 500034
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