Indian Bank
Iresponsible behaviour by the Bank Manage

Sir,

I am a student of an engineering college in Modinagar- GHAZIABAD (Uttar Pradesh).

I had opened a Savings bank account in Indian Bank modinagar branch by paying an initial amount of Rs 500. the account was opened inside the college premises by the bank officials, i did not use that account for around a year because of unavailability of an Indian Bank ATM nearby, but after the relaxation of norms by RBI i decided to access that account by asking the bank officials to issue me a ATM Card for the same, to my surprise i found that the initial Rs 500 which i deposited had reduced to Rs 30 when i asked a statement about it to the Bank, the Manager replied rather furiously and rudely saying we dont stand for explanations here and if you have problems with this bank then you can close the account and move out, when my friend interfered in the matter he said are you atleast a literate (do you know how to read and write), he even started shouting the bank official who was dealing me by saying why do you entertain such kind of customers who even do not know what is an ATM card, for the kind information i am personally using an PUNJAB NATIONAL BANK ATM & at the same time i possess an BANK OF RAJASTHAN ATM so i know very well what an ATM card is & how to use it like an civilized citizen . i never belived that a bank which claims 100 years of service to its customers has such kind of idiotic and out of mind Managers who instead of solving the problems incurred to customers taunt them and rather take it for granted with their job, i request the bank officials to take severe action against this maniac manager.

Yours Faithfully,

T.ADARSH KUMAR

SRM UNIVERSITY

MODINAGAR

GHAZAIABAD.

Company: Indian Bank
Country: India

  <     >