Standard Chartered - Manhattan Card
Charging of the service that was denied to renew

I am having a Manhattan Credit Card ending with 6905. I had opted for Card Enhancement facility last year. However, the renewal was not accepted by me. Then too, my account was charged and enhancement pack was sent to me. I have returned that pack to SCB. It was communicated by me immidiately and even then my account was charged for Rs.4000 Service tax. Now SCB has credited back to my account with 25% deduction and communicated that it is their cancellation policy. It is shocking to see the charges that have been levied to me for a service for which I have not given a concent.

Shirish Kalamka

Company: Standard Chartered - Manhattan Card
Country: India

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