India Today Book Club
Non Delivery of Orde

Hi

This is to report an issue I am facing with book club. Someone from their office called me from the number '01204716800' @ 3:54PM on 15th October and told me that I had won a prize worth 27000 in the sweepstakes and to confirm my prize I have to give me their address and also a 300 rupee charge for Courier. They asked me to pay the money via the Credit Card via Phone Banking and I did so. To my surprise I realized that they had deducted 14996 from the CC for God knows what product. The guy on the phone kept telling me that it was some kind of a watch that would be sent.

I have only two demands from them

1. Let me know what was done with the money that you deducted from the Credit Card. What is the item for which the order has been placed?

2. If there is some order placed, then when would I be receiving it?

The Order# is AA0002934 and I have the transaction ID on my CC statement in case you'd want to get that so I don't want to lhear back from those folks that this transaction never took place.

I have tried calling back on that number but that call never goes through. All the contact emails and telephone numbers are also fake and no emails or calls ever pass through.

This is not a request or a plea. I give them 7 days to resolve this complaint because I won't hesitate a bit to approach the Consumer Court after that.

Company: India Today Book Club
Country: India
State: Andhra Pradesh
City: Hyderabad

  <     >