BSNL
Amount Debited from PNB a/c without taking the cash

Sir/Madam,

I am having my account in PNB, Clock Tower, Paltan Bazaar Branch, Dehradun, Uttarakhand. My account No. is 3713001300005764.

On Saturaday, 13/03, I tried for the transaction of Rs.8000/- from the ATM of Union Bank Of India, MKP Branch, Dehradun. The cash money came out of the ATM but due to delay in some seconds the money went back into the ATM due to which i was not able to take the cash money. But the receipt slip of ATM shows the balance with 8000/- been deducted from my account.

As it was saturaday, the banks were closed early, so i didnt register my complaint to the bank. Then I tried the toll free number of PNB and they said that my money will be reverted back my account within 24 hours. But after 24 hours, when i checked the balance it was the same hence no result. Then I booked my complaint to the toll free number agian, they gave me the complaint number and made me sure that my money will be reverted but nothing happened.

The PNB Bank members are also not cooperating. They are saying that they can't do anything.

Please help me in this regard.

Company: BSNL
Country: India

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