HDFC Bank
IPIN (Internet banking)

I have got the FOREX CARD from HDFC as I was travelling to the US for an official trip. The IPIN which came alongwith the welcome kit (with Card) the print was worst... you cant figure out which is O & which is 0. I literally had to ask Onshore people if I was wrong in reading the IPIN.I tried all the alpha numeric stuff with the IPIN but it didnt worked. I raised a complained on HDFC Customer care & followed up 3 times. They didnt come up with the solution. Today I got an email asking to Call the Customer Care in India for further assistance on that... Crazy people.. They want me to spend 2$ per minute & listen the music till the time it reaches the correct person who as per my knowledge doesnt help.& ask to call back again saying system is down or with some silly reasons.

I am hoping that someone should listen to my issue & assist with the same.

Regards,

Asif

Company: HDFC Bank
Country: India

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