Kotak Bank
Wronge deduction of charges

I got call (approx. 20 days back) regarding my this issue from manager of Gurgaon branch. As per him he assaured me that this money will be credited back, however i have not received anything yet.

Veenu sharma

9872987159

&&&& Original Message &&&&

Dear Customer,

This has reference to your mail dated October 11.

We regret the inconvenience caused to you in the matter.

We wish to inform you that we are currently in the process of investigating the matter and the same will take some more time. Your patience in the matter is highly solicited.

The reference number for this query is 1-1614816621.

Assuring you of our best services at all times.

Regards,

Priya Meshram

Customer Correspondence Team

&&&& Original Message &&&&

I am putting up case in consumer court regarding this issue, as you have not taken my consent for this.

&&&& Original Message &&&&

Dear Customer,

Thank you for writing to us.

We would like to inform you that, if salary is not credited in the account for more than six months, an Average Quarterly Balance of Rs.10000 needs to be maintained as per your account type, failing which non maintenance charges of up to Rs.1000 plus service tax is applicable. Hence, the said charges have been levied to your account.

Alternatively, you may contact the Branch Operations Manager of Gurgaon - Sector 14 branch on the contact number mentioned below for further assistance.

Mr. Divyanshu - (0124) 4215271 / (0124) 4215262 / (0124) 4215263.

The reference number for this query is 1-1614816621.

Assuring you of our best services at all times.

Regards,

Priya Meshram

Customer Correspondence Team

&&&& Original Message &&&&

I want to know why deduction of Chrg: AQB Non Maintenance from my a/c 02870030037324 af amount 827.25 without my consent and information..

Company: Kotak Bank
Country: India
State: Chandigarh
City: Chandigarh

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