Kotak life Insurance
False Commitment & Service Issue

I buy a Policy from Koak Life insurance Co. throu Banca channel (Kotak Mahindra bank.) Gurgaon. His Executive explained me the Plan and i satisfied I take policy . with Quatrly premium 3000/rs.

After one month I get a call from Kotak life co. that your Monthly premium is due on that date plz pay on time. I was surprised that how is it possible??? I take quarterly premium but it is monthly. And i did not received my policy doc. till date. When i take this policy i recived a SMS that your policy number is ..1639410...

Now I call that executive but he did not recive my call. i visit kotak life insurance co. sec .14 gurgaon Branch and asking about my policy. but no body gave me good responce me . then i ask how i cancil my polocy . then their officer gave me a form for freelook cancilation and filleup the form and submit to the branch with my cancel cheque for transfer my amount to my a/c on dated 09/09. to monika at sec 14 gugaon branch. but i did not got any call or any response from their side. Now i call to customer care about my policy . they told that we require your specify signature and a writen request that you did not recive your policy doc. till date.

Now i again visit that same branch and submit specify signature and a writen letter to mr. Abhishek on dated 17/11/09. but still the problem is same...

i did not recived my policy bond till date and not recive my money return back.

i complained to customer care by mail aslo but i did not get any good response...

Kindly help me to get my money back from this FROD COMPANY (KOTAK LIFE INSURANCE)...

Company: Kotak life Insurance
Country: India

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