Kotak mahendra life insurance
Miss sell

My Policy No. Is 00831591. When I had taken the policy the Kotak Life Insurance sales person had told me that this policy is a one time payment plan with money guarantee. After 3 years I received a letter (attached) from Kotak Life Insurance stating that my policy is in lapse mode due to non payment of premiums. The letter also stated that the surrender value if any would be payable at the end of the revival period or on completion of 3 policy years whichever is later.

I was completely shocked to read the letter as i was told by your sales person that this policy is a one time payment plan due to which i had paid a sum of Rs. 95000 as the first payment. I fail to understand that even a company like your stature can also misguide the customers.

Company: Kotak mahendra life insurance
Country: India
State: Delhi
City: North West Delhi

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