Kotak Mahindra Bank
Regarding brokerage

Respected Sir/Madam,

i am prem chand and i am writing this complaint on behalf of my wife Reena. we have opened a account in your rajpura branch which include saving account, a Demat and online trading account. At the time of opening the account, Bank made a commitment that bank will charge a brokerage of 0.02% (for intraday) and 0.2% on delivery in plan A. Bank official did not tell us that bank will charge a flat brokerage on the share having value less then Rs 100 and also about the Monthly NSDl charges. Now bank is charging at rate of flat 3 paise on intraday and 30 paise on delivery. I made complaint regarding this to bank, but they do not have a solution of this. Bank manager said, they can reduce my brokerage for future, they cannot reimburse the extra brokerage charged by bank. If bank can charge extra money from my account then bank must have to reimburse the money to my account. Please sort out my problem and reimburse my money to my account. This is fraud done by bank. Please contact me instead of my wife in this regards as i am looking all her banks accounts.

Thank you

With due regards

prem chand

9876423334

Company: Kotak Mahindra Bank
Country: India
State: Punjab
City: Patiala

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