Kotak Mhindra Credit Cards
Deposit fee

SUBJECT: DEPOSIT FEE & TAX

I am a Credit Card holder of Kotak, last time when I paid my due amount by depositing in Himayath Nagar Kotak Bank branch, there was no collection of deposit Fee, but on 7th Jan they have charged Rs. 75/- as fee and Rs. 07.75 as tax.

When I enquired with Customer Care, they informed me that from Sept'10 they have changed the rules & regulations of payment, which information was not informed before by Banking people.

My question is that, When I am not having saving account with Kotak bank, why you bank authorities given me Credit Card. Why we need to drop the cheque before 5 days or why we need to transfer the due amount from other saving bank before 3 days. Then what is the necessary to to give due date in the statement.

I think, this deposit fees collection activity will reduce the Kotak CreditCard customers gradually.

Please reply.

Company: Kotak Mhindra Credit Cards
Country: India
State: Andhra Pradesh
City: Hyderabad

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