Kotak securities
Email Harassment by Kotak Securities

At the offset let me clarify, my name is Anand S from Chennai and iam in noway connected with services of M/s Kotak Securities

My complaint against M/s Kotak Securities, is that they are sending to my email ID contract notes/margin statements which is supposed to reach one of their customer by name Anand Sankar Agarwal to my email id anand.s@sify.com.

I have represented this written mail to them 3 times in last 5 months, details provided below

1. First representation Vide email to kotak securites, they acknowledged it with Ref SR No:1-1243792775 dt 12/05. No action was taken, on my reminder mail they just replied stating regret the inconvenience and i need to "bear" with that and simply ignore such mails, till they look into it!!!

After this also I continued getting mails addressed me as "Anand Sankar Agarwal" and this continued on daily basis!!!

Please note - contract note/margin statements is an important document to a shares customer and just see how secured is Kotak in delivering to wrong email addresses!!! Just imagine how much secured is their system and process???

2. Follow-up representation Vide email to kotak securites, they acknowledged it with Ref SR No:1-159923592 dt 04/10. No action was taken, on my reminder mail they just replied standard reply stating regret the inconvenience and i need to "bear" with that and simply ignore such mails, till they look into it and rectify!!!

Till today morning iam getting unwarranted contract notes/margin statements.

Kindly help me resolve this throu your forum and its frustrating to further remind to such unprofessional group like M/s Kotak Securities!!!

Company: Kotak securities
Country: India
State: Tamil Nadu

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