Life Insurance Corporation of India
Policy Premium Mishandled

Policy details are given below:

Agent Code No: 118473M

Branch: CB 18

DO Code: 83864

Policy No: 645683969

Policy Date: 28/12

Premium: Rs.16847

Plan: Jeevan Anand (with Profits & with accident benefit)

I've given Rs.16847/- in cash to Mr. Bikram Parida (Agent Code 118473M) in the month of December (28/12). I've received the premium receipt and policy documents also.

Two days back, I went to LIC Branch near AG Office, Telephone bhavan for paying renewal premium and they told that the policy is in Suspension mode due to Cheque dishonoured. I told them that I've paid first year premium in Cash mode and I've received the policy documents also. They informed me to get in touch with the Branch office at Musheerabad.

Today (16/12) I went to Musheerabad LIC Branch office and met the Branch Manager Mr. Gopikrishna. He told that already few customers have complained about the Agent and that the agent Bikram Parida is absconding from April. The branch has also complained in Gandhi Nagar Police station for an investigation on the Insurance agent. Branch Manager is telling that there is some money laundering done by the Insurance agent. Branch Manager's response seems not satisfactory. He speaks as though he cannot help out in this case. That is not expected from a Branch Manager level.

I've not received any intimation on cheque bounce or Suspension status. When I enquired to Branch Manager Mr. Gopikrishna, he is telling that we will send you soon. After one year of suspension only LIC is acting on sending an intimation to customer. Very pathetic way of handling customer's accounts.

Company: Life Insurance Corporation of India
Country: India
State: Andhra Pradesh
City: Hyderabad

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