MAX NEW YORK LIFE INSURANCE
Policy done on false assurance

MAX NEW YORK LIFE INSURANCE has been giving false commitments from month of Oct'09 and regarding the same I had sent them the letter. I was told by your zonal sales Manager Mr. Rohit Sayal in month of nov'09 that my refund of the premium would be made within 1 month but after that when I tried to contact him for the same, he had left the job. Then, I had word with your new Zonal Sales Manager Ms. Sharda on 13th Jan'10 who told me that the approval has been done and I would be receiving my refund of premium of Rs.25000 within 1 week. She also committed me that she would write an email regarding the same by 4:30 PM but till date I havent received any of her email and also she has blocked her all modes of communication which is illegal.

Also as per the policy terms, the client has full right to get his refund back within 15 days after receiving the Policy Papers and as i have not received any of the policy papers till date, so I would again request you to send my refund of rs, 25000 immediately. I have been harrased by their staff at Chandigarh and jalandhar who have acted irresponsiliby by hanging up phones, not answering calls and making false commitments including your Zonal Sales manager.

Please look into this matter and take this letter seriously.

Company: MAX NEW YORK LIFE INSURANCE
Country: India
State: Punjab
City: Jalandhar

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