Max New York Life Insurance Co. Ltd
Cancelation of Policy
- 07-27-2010
- 144
Respected Sir/Madam,
This is in reference to the policy number 714222916 received on 12/10. The policy was incorrect as there are some discrepancies as mentioned below.
1) I had opted for one time premium but we received a 10 year premium policy, which is unacceptable.
2) Application is NOT signed by me.
Therefore, I had emailed them on 12/10 itself [reference number for the email sent on 12/10 was: 1173397] to inform them about the above mentioned discrepancies in the policy and thus I had sent the policy back to them on 13/10. I had even asked them to rectify the policy and send me the revised policy.
But there was no response from them for about 3-4 months and therefore after getting frustrated I emailed again on 17/3 [reference number for the email sent on 17/3 was: 2146167] as to cancel my policy and refund my Rs. 100000.
In response to that, I received a letter on May 29 stating that every member is given a 15-day free look period to see the policy and cancel if needed and as that 15-day period is over there is nothing they can do about it now.
So I emailed them on July 7 stating that "I would like to inform you that the policy documents has been manipulated by the agent or someone in your company as the policy documents does not even hold my signature. The signature in the documents are BOGUS and the term mentioned in the policy is 10 year but we had opted for ONE TIME PREMIUM policy. It seems that someone has filled a new form with 10 year premium and has forged my signature. According to this wrong fake policy, I will never be able to take my money back even after 10 years as my signature will not match with the form. So please take some severe action on the agent or person responsible for forging my signature and changing the forms." but there was the same response from them as described earlier.
Please help me in this case. I will be highly grateful and obliged.
Thank You,
Renu Aggarwal
6/85 West Punjabi Bagh
New Delhi - 110026
Company: Max New York Life Insurance Co. Ltd
Country: India
State: Delhi