PMRY Loan from SBI
Subsidy of Rs.7500/- cashed by BM for self not given me

Dear Sir/Madam,

1. On 19.03. I requested the SBI Customer care helpline:

From:

complaints.homepage@sbi.co.in | Add to Address book |This is spam

To: yograjpks@rediffmail.com

Subject: Thank You for getting in touch with SBI

Date: Sat, 19 Mar 16:11:19 IST

Cc: complaints.homepage@sbi.co.in

FEEDBACK RECEIVED FROM CUSTOMER COMPLAINT

Please receive details of form submitted by internet user on the SBI web site.

Complaint Ticket Number: CC-1300531030607

Name: PRADEEP KUMAR SHAW

GHAGHSARA BAZAR& POST GHAGHSARA& DISTRICT GORAKHPUR& UTTAR PRADESH

Account Number: 11575142417

Branch Name: GHAGHSARA

Email: yograjpks@rediffmail.com

Phone No : 9555609925

Mobile No : 9953926329

Product: Home Loans

Complaint: Account Related - Erroneous credits&debits in account

Message: I had taken PMRY bank loan of Rs.87, 500 from SBI Ghaghsara (3820) in May. Till 24.1. I had paid all the dues of the bank and the balance amount was Rs.7, 053&- left. I told the then Branch Manager, Mr. J.C.Tiwari to close the account after adjusting my STDR No. 733087 of amount Rs. 7, 500&-(made on 29.5.06). He then told me that he will later adjust this amount and close this loan account. I met him many times but he always told me not to worry of its closure as he will close it very soon. But this month when I went to the branch on 7th and 8th of March, I was amazed to hear that the STDR had been cashed but the amount of STDR was not put in my account and thus an amount of Rs. 10, 200 (Approx) is due on me.& I therefore, request you to investgate the whole matter and do the following:&-lt;&br&>& 1. Adjust the amount of STDR of Rs. 7, 500&- in the above mentioned account and close it.& 2. Don'&'&t charge me the interest from 24.1.2008 to till date as it is due to the then Branch Manager, Mr. J.C.Tiwari'&'&s misdeed.& 3.Interrogate him where didd he cash the STDR of Rs. 7, 500&-mentioned above.& Youur'&'&s faithfully& Pradeep Kumar Shaw.

2. On 01.04. I reminded them:

From:

"pk shaw" | Add to Address book |This is spam

To:

Subject: Complaint ticket No. CC-1300531030607

Date: Fri, 01 Apr 15:49:47 IST

Cc:

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Kind attention is drawn to the above mentioned complaint. In this connection I want to tell you that I went to the Branch but the present Manager could not solve the problem. Therefore, please solve this complaint.

Your's faithfully,

Pradeep Kumar Shaw

PK Shaw

3. On 02.04. without solving my complain, they replied this:

From:

"SBI Helplucknow" | Add to Address book |This is spam

To: "pk shaw"

Subject: Re: Complaint ticket No. CC-1300531030607

Date: Sat, 02 Apr 13:43:18 IST

Cc:

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Dear Sir / Madam,

We regret inability to respond in absence of the entire correspondence by way of the trailing mail please (we are not able to readily find complaint No. CC-1300531030607 at our end please).

WITH REGARDS,

SBI HELPLINE, LUCKNOW

PH-1800-180-5201 & 0522-2201492, helpline.lholuc@sbi.co.in

&-- Original Message &--

From: pk shaw

To: helpline.lholuc@sbi.co.in

Cc: complaints.homepage@sbi.co.in

Sent: Friday, April 01 3:49 PM

Subject: Complaint ticket No. CC-1300531030607

Kind attention is drawn to the above mentioned complaint. In this connection I want to tell you that I went to the Branch but the present Manager could not solve the problem. Therefore, please solve this complaint.

Your's faithfully,

Pradeep Kumar Shaw

PK Shaw.

Company: PMRY Loan from SBI
Country: India
State: Uttar Pradesh
City: Gorakhpur

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