Standard Chartered Bank
Late payment fee and Interest leived on a false note

Hi,

I have a Standard Chartered Credit card. I bought a mobile using this card on a EMI scheme. Although I payed the total bill amount of a particular month within the stipulated date, they charged an extra amount of more than 600 rupees quoting the reasons as Late Payment fee and Interest charges. When I lodged a complaint with them, they verified the transactions and promised me that whatever the extra amount leived on my account will be credited in my next month statement. But when I looked at my monthly statement, they did not credit any amount and an additional 45 rupees was charged as interest. I dint receive any satisfactory response from Standard Chartered people when asked for the reasons. I request that authorities concerned to address this issue.

Regards,

Deepak

Company: Standard Chartered Bank
Country: India

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